美国Dillard's百货简介

Dillard's, Inc. is an upscale department store chain in the United States, with 330 stores in 28 states. Headquartered in Little Rock, Arkansas, Dillard's locations are concentrated in Texas and Florida; with a major presence in other states including Arizona, Iowa, Colorado, Wyoming, Kansas, Missouri, Alabama, Georgia, Tennessee, Oklahoma, Mississippi, Louisiana, Nebraska, New Mexico, Nevada, Utah, North Carolina, Virginia, Idaho, South Carolina, Kentucky, Indiana, Ohio, and Illinois. Dillard's also maintains a minor footprint in California and Montana. Its main competitors are Belk, Macy's, and Bon- Ton, regional nameplate stores such as Younkers, JCPenney, Kohl's, and Sears, while its rivals in the upscale market include Bloomingdale's, Lord & Taylor, Nordstrom, Neiman Marcus, Saks Fifth Avenue, and Von Maur.

Dillard's is the outgrowth of a department store founded in 1938 by William T. Dillard; its corporate headquarters remain located at the eastern edge of Little Rock's Riverdale area, and many of its executives and directors are members of the Dillard family.

After the acquisition of Mercantile, Dillard's ceased expanding through acquisitions, although eight locations of the defunct Montgomery Ward in the Midwest, and four locations from ZCMI in Utah and Idaho were acquired in 2001.

In 2004, Dillard's store credit card operation, operated as Dillard's National Bank, was sold to GE Money Bank. Customers can now be issued Dillard's/American Express cards as well the traditional Dillard's store charge. These cards can be used at any store that accepts the American Express brand.

In 2008, Dillard's closed their travel agency, Dillard's Travel, alongside all in- store locations due to economic conditions. Dillard's Travel previously operated in 43 of the 318 stores.