4.12 Freight Handover Process; Security Seals

Procedures

4.12.1

Unless specifically exempted by Buyer, tamper evident seals, are used on all direct, non-stop shipments. Seals shall be certified to ISO 17712 (I, S or H classification)

Note: Seals are not required on multiple stop shipments, due to the complexity and risk associated with drivers carrying multiple seals

4.12.2

LSP/Applicant must have documented procedures in place for management and control of seals, trailer (container) door locks, pin locks, and other security equipment.

4.12.3

Seals are only affixed or removed by authorized personnel, i.e. warehouse staff, who are instructed to recognize and report compromised seals. Seals must never be affixed or removed by the driver unless on Buyer exemption.

4.12.4

Procedures in place for recognizing and reporting compromised seals.

4.13 Cargo Integrity; Loading/Unloading Validation Process

Procedures

4.13.1

Robust procedures in place ensuring that all Buyer assets shipped and received are validated at point of handover by conducting a manual and/or electronic piece count. Process must be documented and ensure abnormalities are consistently recognised, documented and reported to the LSP/Applicant and/or Buyer.

Manual and/or electronic records must be of evidential quality. If drivers are not present to witness this activity, Buyer/LSP/Applicant must ensure alternative count verification such as scans and/or CCTV images, collected and retained specifically for this purpose.

Note: In addition to missing pieces, abnormalities may include damage, missing straps or tape, cuts, or other obvious openings, indicating a possible theft or pilfering.

4.14 Fraudulent Pick-Ups

Procedures

4.14.1

Truck driver ID, cargo pickup documentation, and applicable Buyer-specified pre-alert details are validated prior to loading.